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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Vollrath products

The group "New Technologies" offers for review the products of the plant Vollrath: tableware for buffet and serving, cooking and baking, dispensers and organizers, bags and trolleys for delivery and transportation, kitchen utensils, pots, lids, racks and accessories for steam tables, accessories for washing dishes, trolleys and systems for washing dishes, storage boxes, cleaning and hand washing stations, barbecues and grills, conveyor ovens and toasters, equipment stands, deep fryers, induction equipment, specialized ovens, gas stoves and roller grills, openers, choppers, food processors, mixers, slicers, vacuum packers, beverage equipment, display cases and cabinets, equipment for soups and hot storage, heaters and reteamizers, non-standard kitchen components and serving systems, spare parts
  • Buffet and table setting Vollrath
    Buffet and table setting
    2340-06, MB48MOUNT, etc.
  • Cooking and baking utensils Vollrath
    Cooking and baking utensils
    67521, T4010, 9002NS, etc.
  • Dispensers Vollrath
    Dispensers
    CSLV-1, CTCPAN3-6, etc.
  • Delivery and transportation of products Vollrath
    Delivery and transportation of products
    VDBBM300, VPB118, etc.
  • Kitchen accessories Vollrath
    Kitchen accessories
    5200000, 1527B-C02, etc.
  • Pans and accessories for steam tables Vollrath
    Pans and accessories for steam tables
    75202, V210201, 30045, etc.
  • Washing and processing of dishes Vollrath
    Washing and processing of dishes
    cassettes, trolleys, etc.
  • Cleaning and safety equipment Vollrath
    Cleaning and safety equipment
    DRFTPULL-V, SCLP2424, etc.
  • Cooking equipment Vollrath
    Cooking equipment
    40717, PO4-24014R-L, etc.
  • Equipment for preparation of ingredients Vollrath
    Equipment for preparation of ingredients
    BCO-5000, 40748, etc.
  • Equipment for cold drinks Vollrath
    Equipment for cold drinks
    VBBE2-37-F, VBBD3-37-S, etc.
  • Merchandising and Showcase solutions Vollrath
    Merchandising and Showcase solutions
    KDC1418, SBC1014, etc.
  • Heating equipment Vollrath
    Heating equipment
    72165, 72175, 72170, etc.
  • Serving systems and components Vollrath
    Serving systems and components
    display cases, sinks, etc.
  • Non-standard products Vollrath
    Non-standard products
    kitchen utensils, etc.
  • Spare parts Vollrath
    Spare parts
    250889-1, 250578-1, etc.

NEW TECHNOLOGIES GROUP

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